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COMMENT | The last time I used a no-frills airline was three years ago. I flew on EasyJet flying from London's Gatwick to Zurich for 25 pounds sterling. The last trip to KLIA2 was two years ago to pick up my daughter who was returning from Auckland.

In early May, I took a decision (like many other Malaysians) not to opt for the no-frills airline operating in Malaysia. I didn’t buy the story of the “pressure” and neither was I convinced that livery could have been designed, manufactured and stuck on an Airbus in a matter of days. We’ll leave that for another day.

But if I had stepped into the terminal of KLIA2 (what people call a “shopping complex” in an airport) and noticed ...

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